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07 Nov Two places where you need risk management planning

Posted at 14:15h in Business Solutions, Compliance Regulations, Cybersecurity, SMB Small and Medium Business Technology

If you started your small business with an inheritance, great news! Congratulations. But most likely you have a board of directors; initial investors whose focus is on the long term success of the company, on strategies for future growth and protection of their investment. Part...

31 Oct Is your Board addressing these two issues?

Posted at 15:16h in SMB Small and Medium Business Technology

We’ve been talking about how your Board and shareholders have a vested interest in understanding and overseeing how your company will defend itself against the effects of cybercrime. Here are two more areas where you will need to have plans and your board should be...

25 Oct Your Board and risk management

Posted at 13:51h in Cybersecurity, SMB Small and Medium Business Technology

For small business owners, it may seem your daily energy is caught up with just keeping the doors open and revenues coming in. However, unless you were very fortunate when you started up, you have a board of directors; most likely initial investors whose focus...

17 Oct Social media: it gets stale fast. Be careful.

Posted at 13:22h in SMB Small and Medium Business Technology

It is time to understand the importance of social media and your responsibility to maintain your presence on whatever sites you select. Social media is ultimately special because of its interactive nature. Your clients and prospects can post questions, observations, and remarks (both good and...

10 Oct Why social media?

Posted at 12:56h in SMB Small and Medium Business Technology

We’ve been talking about social media as a good way to market if you're a small business. Facebook , in particular, can be useful not just as a marketing tool, but as a platform that can serve as your website. If you don’t have a...

03 Oct Social media; A quick website solution

Posted at 14:07h in SMB Small and Medium Business Technology

Pay any attention to social media? Think it's just a pastime to use up your monthly data allotment? Well, it can be just that. But it can also be a good marketing tool, especially for a small business that has a limited budget for marketing....

26 Sep Three reasons to dump your PBX

Posted at 13:34h in Business Solutions, SMB Small and Medium Business Technology, Voice Over IP

A final thing to consider is how you will support the extended IT infrastructure as you roll out WFH activities. Traditionally, your IT infrastructure would be supported by in-house IT staff, a managed service provider, or some combination of both. The PBX generally exists as...

19 Sep VoIP: Three productivity advantages

Posted at 14:03h in SMB Small and Medium Business Technology, Voice Over IP

So what do you get with VoIP technology that you can’t get from a PBX? Quite a bit, but we will just focus on the productivity aspect of VoIP. Basically, these productivity advantages fall into 3 categories.Mobility - Wherever the worker is, that is...

12 Sep VoIP facilitates working from home. So What is VoIP?

Posted at 13:59h in Business Solutions, SMB Small and Medium Business Technology, Voice Over IP

What is VoIP? Voice over Internet Protocol takes us away from the traditional office PBX, the on-location physical equipment that provides voice telephony using physical wires or fiber to transmit analog signals. PBX technology allows for some audio conferencing (though it can be a bit...

06 Sep The inevitable increase in Working from Home and the move to VoIP

Posted at 14:53h in Business Solutions, SMB Small and Medium Business Technology, Voice Over IP, WFH

As you are surely aware, working from home (WFH) has been the primary way that white-collar, office-based jobs are being handled during stay-at-home rules. As everything began to shut down with the virus, WFH--what used to be called “telecommuting,” became the only safe option for...