In our last blog post, we discussed 3 reasons SMBs usually cite for not signing a service level agreement with an MSP. In this blog post, we suggest how an SLA with an MSP will add value to your business, irrespective of your business size,...
Managed IT services are becoming more popular by the day. Businesses, big and small, are bringing managed service providers onboard to handle their IT requirements. The bigger IT players like IBM, Accenture, CISCO act as MSPs to larger organizations, while the typical managed service provider...
In a recent industry survey, it was found that one of the biggest factors holding back small and mid-sized firms from achieving their business goals was IT. One may argue that smaller businesses lack the capital that the bigger players have to invest in their...
Many small or mid-sized businesses don’t focus much on IT as they should. For a lot of them, the focus is on customers, ensuring they have enough staff to meet their client needs, expanding their business and driving revenue by selling. IT comes into the...
Smaller firms may hear about AI and how data is driving the big corporations of the world, but they often don’t realize that they can do the same. The size and age of your business doesn’t have to be a limiting factor in whether you...
It is time you were encouraged to stop looking at the technology you use to run your business as just some reliable piece of invisible infrastructure that hums along in the background.Instead, business owners should look at technology from a strategic perspective. What can technology...
We’re thrilled to announce the launch of our brand new e-commerce store www.ostechshop.com! After months of hard work and dedication, we’re finally ready to bring our curated collection of products right to your doorstep. Whether you’re looking for the latest trends, unique gifts, or everyday...
Many small businesses tend to view an MSP as the local fire truck. Available when an emergency happens, they rush in, put out whatever tech fires broke out, and then leave. This is also known as the "break-fix” approach to technical support. However, an MSP...
Every business relies on technology to function. From simple things like email, VoIP, and the internet, all the way to predictive analytics for inventory and sales, digital technology is at the root of every business. Unfortunately, no matter how much small- to medium-sized businesses may...
Malware is a generic term that covers all manner of software that is designed to attack your devices, applications, programs, and networks. It is software that has bad intentions. Yes, stealing. Either by directly pulling money out of accounts, or improperly acquiring data that ultimately...